Breadcrumbs

[Eng] Services

Screen Name

Services

Log in – Sales Management – Services

Summary

This screen allows users to view and configure information about the service, including user objects and usage policies

Screen

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Fields Description

[To search and filter the list of services, follow these steps:]

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The user can enter the service code or service name to find the desired service.

[To create and edit a service, follow these steps:]

  • Step 1: On the service list screen, select "Add Service".

    image-20230815-164556.png

     

  • Step 2: The system will display the new service creation screen along with three information tabs, including basic Information, ACM configuration, and combo configuration

    • Tab “Basic Information”: The user enters all the required information fields below, especially those marked with an asterisk (*)

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      • Service code: Enter the code for the new service

      • Service name: Enter the name of the new service

      • User objects: Select the configured user objects including: Children, Adults, VIP, and Staff.

      • Category: Select the configured service category, including: Service Ticket, Combo Ticket, Surcharge Service, and Admission Ticket.

      • Description in Vietnamese/Description in English: The user enters a detailed description of the service. This is used for:

        • Content printed on paper tickets (if the service has a paper QR code)

        • Service description in Staff App

      • Ticket output format: Select the ticket output format

        • Paper ticket: The service will be printed with a QR code.

        • Card top-up: The service will display a top-up form, requiring a top-up to complete the order

        • If both options are selected: Both paper QR code and top-up form will be displayed. The service can be used in both formats.

        • Deselect all: The service will only output a bill, not a ticket

      • VAT: Enter the VAT percentage. If left blank, the system will default to 10%

      • Combo service: The user needs to determine whether the current service is a combo or not. Combo services do not have separate usage and ACM mapping; instead, they inherit the usage and ACM from their sub-services.

      • Standard number of uses: Enter the number of times the service can be used. Currently, the default is 1, meaning the service can only be used once.

      • Standard usage days: Enter the number of days the service can be used. Currently, the default is 1, meaning the service can only be used on the day of purchase.

      • Select 'Save'.

    • Tab ACM Configuration: The system will display the full list of ACM names, and the user needs to tick the boxes for the ACMs that the service is allowed to use

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  • For service tickets, users only need to complete the ACM Configuration tab to sell and use the service..

  • For Combo tickets, when the user ticks the Combo Service box in the Basic Information tab, the ACM configuration section will inherit the information from the sub-services, which can be selected in the Combo Configuration tab

  • Tab Combo Configuration

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    • Select 'Add Service' to add services to the Combo

    • Then, select the service to add and enter the usage count to complete

      image-20230816-023031.png


In case the user needs to edit the services that have been created in the system, they only need to select the edit icon image-20241016-101227.png and perform the necessary changes, following the same steps as creating a new service.

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Remarks

N/A