[Eng] Create Laundry Request

Screen Name

Create Task

Open Link

Summary

The screen allows you to create a new laundry request.

Screen

Fields Description

[General Information]

Enter the following information:

Status: Status of the request, default is New.
Assignee: Select the assignee from the list of employees
Confirmation number: Enter the confirmation number of the reservation
Area: Room Number
Guest Name: Name of the guest
Special Request: Special requests from the guest (if any)

[Item Information] – Details of the items and price

Service Type:

o Regular: Receive before 10AM and return on the same day. If the items are received after 10AM, the items will be returned before 6PM the next day.

o Express before 4 Hours: Available from 6AM to 6PM. The items will be returned within 3 hours with a surcharge of 100%.

Discount Code: Select from the discount codes list of values
Services of Laundry: Select the services from the pre-configured list
Details of items:
- #: Order number
- Item: Name of the item
- Job: Select the laundry job
- Quantity: Enter the quantity of item
- Price: Unit price of the laundry item. The price is calculated automatically by the system based on the laundry job
- Total x Service
- Discount: Discount amount (if you select a discount code)
- Total Remaining: Total price - Discount amount
- Action
  - Add Item: Add a new item
Extra Information

[Attachment]

You can also attach photos of the laundry items when receiving and returning the items.

[Job Information] - Details of the laundry job

SLA: Commitment time of the laundry job (by minutes).
Created Date: Date of the request
Priority: Priority of the job
Due Date: Due Date to return laundry to guests
Notes: The notes are filled by default by the system
E-Signature: Signature of the guest (can be replace by Laundry /Dry-cleaning/Pressing Invoice that are already signed off at the guest’s room)

Remarks

N/A