Skip to main content
Skip table of contents

[Eng] Create Laundry Request

Screen Name

Create Task

Log in – Laundry Management – Task Management – Select “Create Task


The screen allows you to create a new laundry request.


Fields Description

[General Information]

Enter the following information:

  • Status: Status of the request, default is New.

  • Assignee: Select the assignee from the list of employees

  • Confirmation number: Enter the confirmation number of the reservation

  • Area: Room Number

  • Guest Name: Name of the guest

  • Special Request: Special requests from the guest (if any)

[Item Information] – Details of the items and price

  • Service Type:

o Regular: Receive before 10AM and return on the same day. If the items are received after 10AM, the items will be returned before 6PM the next day.

o Express before 4 Hours: Available from 6AM to 6PM. The items will be returned within 3 hours with a surcharge of 100%.

  • Discount Code: Select from the discount codes list of values

  • Services of Laundry: Select the services from the pre-configured list

  • Details of items:

    • #: Order number

    • Item: Name of the item

    • Job: Select the laundry job

    • Quantity: Enter the quantity of item

    • Price: Unit price of the laundry item. The price is calculated automatically by the system based on the laundry job

    • Total x Service

    • Discount: Discount amount (if you select a discount code)

    • Total Remaining: Total price - Discount amount

    • Action

      • Add Item: Add a new item

  • Extra Information


You can also attach photos of the laundry items when receiving and returning the items.

[Job Information] - Details of the laundry job

  • SLA: Commitment time of the laundry job (by minutes).

  • Created Date: Date of the request

  • Priority: Priority of the job

  • Due Date: Due Date to return laundry to guests

  • Notes: The notes are filled by default by the system

  • E-Signature: Signature of the guest (can be replace by Laundry /Dry-cleaning/Pressing Invoice that are already signed off at the guest’s room)



JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.