[Eng] Dashboard - FO

Screen Name

Dashboard

Open Link

Log in – Front Office – Dashboard

Summary

This screen displays in real-time an overview and the latest update of the hotel’s activities.

Screen

Fields Description

Welcome bar

• Username

• Business Date

• System Date

• Room Class: filter by the Room Class

• Date: filter by the Business Date

• Click on “Refresh” to get the latest data

  

General information about the reservations, guests, and hotel’s occupancy

• Arrivals Expected: Total of expected arrivals during the day, included the checked-in rooms. Click on “->“ to view the list of bookings.

• In-house: Total of in-house reservations, included the checked-in rooms. Click on “->“ to view the list of bookings.

• Departures Expected: Total of expected departures, included the checked-out and due out rooms. Click on “->“ to view the list of bookings.

• Available Rooms to Sell: Total of available rooms on today

• Total Physical Rooms: Total of physical rooms of this property

• Queue Reservation: Total of reservations in the queue that are waiting for the check-in

• Early Departure: Total of reservations that are checked out earlier than the expected departure

• OOO: Total of out-of-order rooms that are not available to sell on today

• OOS: Total of out-of-service rooms on today

  

• % Occupied: Percentage of the occupancy. User can choose to view the occupancy by today or in the future.

• VIPs: Total of arrival/in-house/departure VIP Guests

• Guests: Total of arrival/in-house-departure Guests

Click on “View Detail“ to see the details of guests

Room Status

A statistic by room status:

• Vacant: total of the vacant rooms

  • Clean: vacant and clean room (VC)

  • Dirty: vacant and dirty room (VD)

  • Inspected: vacant and inspected room (VI)

  • Pickup: vacant and pickup room (VP)

• Occupied: total of occupied rooms

  • Clean: occupied and clean room (OC)

  • Dirty: occupied and dirty room (OD)

  • Inspected: occupied and inspected room (OI)

  • Pickup: occupied and pickup room (OP)

Click on “->“ to redirect to the Housekeeping application.

Reservations - List of arrival and due out reservations

Contains 2 tabs: Arrival & Due Out

• Conf. No.: Confirmation Number, links you to the reservation’s detail screen

• Guest Name: Name of the guest, links you to the guest’s profile screen

• Room: Room Number and Room Type

• Rate Code: Rate Code of the reservation

Notes – Alerts of the reservations

Included the alerts that are created for the reservations (if any):

• Conf. No.: Confirmation Number, links you to the reservation’s detail screen

• Guest Name: Name of the guest, links you to the guest’s profile screen

• Room: Room Number and Room Type

• Area: when the alert will be triggered

• Description: Description of the alert

Room Revenue

Statistics of the room revenue, food & beverage revenue, and other revenue, displayed by the bar chart.

The chart also displays the growth rate ('%') of today compared to the previous day.

• Click on the drop-down list to select the type of revenue to display.

  

• The revenue is displayed by 7 days, you can hover the bar to see the detail of revenue by day.

Remarks

N/A