[Eng] Functional group for staffs

The screen includes 4 main information tabs:

1. [Todo] – List of rooms in the state to clean

2. [Inprogess] – List of rooms in the state of being cleaned

3. [On-Hold] – List of rooms in a state that has arisen during the cleaning process

4. [Done] – List of rooms in the state of being cleaned

(3) Search bar: [Room no]: Allows searching by room number

In the To-Do list, it will be divided into 2 groups that need priority rooms and normal rooms. User chooses in order of priority or by default the number of floors to clean.

Tick the task to be processed in Todo status - The system displays the task detail screen with the status of To-do.

The task has a light pink background as shown below, this room is being put into the Room-Queue by the front desk for urgent work.

The system returns to the to-do list immediately after selecting Done

• Room Number

• Status

• Room Type

• Room Status

• FO Status

• Reservation Status

• HK Status

[Guest Information]

Display the list and information of the guests staying in the room

• Guest Name

• VIP Level

• Nationality

• Check-out

• Special Request

• Comment

• Case 01: While cleaning, no problems arise

• Case 2: While cleaning, a problem arises, use Resume to Pause the cleaning time.

After clarifying the cause arising in time (6) On-Hold, select one of the causes then press (7) Save.

The screen switches to the state On-Hold. After the problem has been resolved, select (9) ‘Resume’ to continue cleaning time.

Select ‘Done’ when completing and closing the task.

The report will record in detail the employee's start & end time.

The state after the job is returned to completion will be self-configured by the facility. By default, the system will leave the Clean state and ready for SUP to change to Inspected after checking.

From the screen of a detail room, tick the + icon at the bottom right of the screen to create jobs for other departments.

With the above options will be sent to each different department to receive information and perform

The screen creates a request for maintenance. Checking the Requirement Type option from the main screen will display a list of maintenance tasks.

Runner request creation screen

• Lost & Found

• Laundry

• Maintenance

• (Runner)/ Log Issue

• Front Office

• Notes: Taking notes (if any)

• Room Image: Update room pictures before or after cleaning

  • Can take pictures & mark to make notes on pictures
    

    

• Method 1: Access from the task list HK

Enter the room number on the next screen

Beside that, you can use funtion turn on or turn off Pseudo Room.

• Method 2 : Access from option HK Mission Details > More Requirements

In the “Post Minibar” screen, the staff enters the following information:

• Bill code: Create Code for Minibar bill (depending on Property)

• Phòng số: Search and select the number of rooms being cleaned

• After selecting the room number, the guest name and booking confirmation code will be automatically filled in

Check the history section, if there is information, do not continue to post more minibars.

When clicking “Add items” in the “Post Minibar” section, the screen offers options:

Select the items to post in turn.

Then press “Lưu”

The screen showing Post charge by Post Minibar was created successfully.

For rooms that have been posted, the minibar will display the history as soon as the room number is entered

The system will send a notification when a job arises. User reviews his to-do list in the Personal section

Press Start/Pause/End to update status

COMING