[Eng] HK Room Queue

Screen Name

Room Queue

Open Link

Log in – Housekeeping – Room Queue

Summary

The Room Queue feature allows you to manage the room assignment faster. Adding a room into the queue helps the housekeeping department prioritize cleaning this room before the guest arrives.

Screen

Fields Description)

Edit Order

Search for a room in the queue

• Guest name: Name of the guest

• Room No.: Room Number assigned to the reservation

• Room Type: Room Type assigned to the reservation

• FO status
  - VAC (Vacant): Empty room
  - OCC (Occupied): Occupied room

• Room Status: Room Status (e.g., Clean, Dirty, Inspected, Out of Order, Out of Service, Pick Up)

• HK Status: Housekeeping Status

List of the rooms in the queue

• Q-Time: Waiting time, calculate from the moment that the room is added to the queue to now

• Order: Priority of this room

• Conf No: Confirmation Number assigned to the reservation

• Room: Room Number assigned to the reservation

• Room Type: Room Type assigned to the reservation

• FO status
  - VAC (Vacant): Empty room
  - OCC (Occupied): Occupied room

• Room Status: Room Status (e.g., Clean, Dirty, Inspected, Out of Order, Out of Service, Pick Up)

• HK Status: Housekeeping Status

• Status: Status of the cleaning task of the HK

• Shift: Shift of the HK department

• Name: Name of the guest

• VIP: VIP Code of the guest

• Action

  • Delete: Remove a room from the queue

  • Add room to Shift: The HK supervisor can base on the room queue to add the room to the shift of the HK. Select the icon “Add Room to Shift”

    

  • You can recheck the room that has just been assigned to the staff in the Report → Task Assignment

    

Remarks

N/A