[Eng] Item Void

Screen Name

Item Void

Open Link

Log in – Configurations - Reports - Item Void

Summary

The screen displays void items (for both pre-payment, post-payment cases)

Screen

Fields Description

Filter

• Filter by outlet (All Outlets will be displayed by default)

• Filter by business Date

• Filter by transaction date (normal date from 00:00 to 23:59 )

  • Date Time is only filtered by either one: Business Date or The System Date Time (Start Date Time + End Date Time)

  • By default, screen displays data of Transaction Date Yesterday

• Search: Search by check number, name of employee opening order, product code, product name, reason for cancellation, void by)

Report template

• The report can be exported according to the selected filter in excel format by clicking the Export button.

• Click check number to see the historical data

• The screen is made up by following sections:

  • Outlet

  • Check ID

  • Transaction Date

  • Order Taker

  • Item Code

  • Item Name

  • Quantity

  • Amount: Voided amount

  • Type: The dish is canceled in the following cases:

    • Void: Sent to kitchen but unpaid order

    • Re-open: Cancel items after reopening a paid order

    • Return: Return orders paid over the day

  • Reason: Reasons for canceling dishes

  • Authorizer: The person responsible for the cancellation

Remarks