[Eng] Master Search

Screen Name

Master Search

Open Link

Log in – Front Office – Shortcut Key “Ctrl + K”

Summary

Master Search allows you to search and access reservations from any screens in the Front Office application. You can search for the reservation in every status.

Screen

Fields Description

[Filter] – Search criteria

You can search by:

• IT No.: Itinerary Number

• Conf. No.: Confirmation Number

• Opera ID: Confirmation Number on Opera (Oracle) system

• Guest Name: Name of Guest

• In-house Room: Room Number

• TA Rec Loc (Travel Agent Record Locator): Reservation Number on the travel agent’ system

• Invoice No: Invoice Number

[Master Search Suggestion]- Suggested search results

The system auto-suggests the exact or near exact results based on the input characters:

1. Auto-suggest list of 5 results for each type such as: Reservation/Profile/E-Invoice/AR

   

2. After entering, the master search displays the results by different tabs corresponding to each type (Reservation/Profile/E-Invoice/AR).

   

• Reservation: Itinerary number, Confirmation Number, Main guest name, Sharer guest name, Booker name, Booker email, Booker phone, Ref Number, TA Rec Loc, Company name/ alias, TA name/ alias, Room number.

• Profile: Name, phone, email, Document Id, TaxNo, VinGroupID, PearlClubID.

• Invoice: Invoice No, Confirmation No.

• AR: AR no, AR name, AR phone, AR email, AR address, AR taxNo (For the AR, when clicking on the details, the system will ask to input Cashier ID/Password to access).

[Results] – Search results

You can click on each result to view the details.

[Tab Reservation] - List of reservations

• IT No.: Itinerary Number

• Conf. No.: Confirmation Number. Click to go to the Confirmation Detail screen.

• TA Rec Loc (Travel Agent Record Locator): Reservation Number on the travel agent’ system

• Room: Room Number and Room Type

• Sharer: Information of sharing guests

• Company: Name of Company

• Booker: Information of Booker

• Travel Agent: Name of Travel Agent

• Rate Code: Name of Rate package

• Transfer from: Routing from another room (if any)

• Transfer to: Routing to another room (if any)

• Reference number: Reference Number

• Opera ID: Confirmation Number on Opera (Oracle) system

[Tab Profile] - List of Guest Profile

• Guest Name: Name of Guest

• Company Name: Name of Company

• Email: Email of Guest

• ID Document: Identity of Guest

• VinID: Serial of VinID card

• Phone: Phone Number of Guest

• DOB: Birthday of Guest

• Address: Contact address

• Country: Country

[Tab E-Invoice] - List of E-Invoice

• Invoice No.: Invoice Number

• Conf.No: Confirmation Number

• Profile Name: Name of Guest

• Company: Name of Company

• Gross amount: Amount of invoice

• Tax Number: Tax Number

• Phone: Phone of Guest

• Email: Email of Guest

• Payment method: Method of Payment

[Tab AR] - Danh sách các thông tin công nợ

• AR No: AR Number

• Email: Email of Guest/Company

• Phone: Phone Number of Guest/Company

• City

• Country

• Tax number

Remarks

You can use the shortcuts “Alt + 1”, “Alt + 2”, “Alt + 3”, “Alt + 4” to move between 4 tabs Reservation, Profile, E-Invoice, AR (for Windows) and Option 1,2,3,4 (for MacOS).