[Eng] Policy

Screen Name

Policy

Open Link

Log in – Rate Service Management – Policy

Summary

The screen allows you to configure the list of rate policies for the property.

Screen

Fields Description

Displayed Info

• Select Property: Select the property from the list of properties that you have access to

• Code & Name: Code and Name of the Policy

• Type: Type of Policy

  • Cancellation Policy: Policy applied for the cancelation/No-show

  • Guarantee Policy: Policy applied for the guarantee

• Action:

  • Update: Edit the details of the policy

    

  • Delete: Delete the policy

    

Create Policy

Select Create to add a new policy

Enter the following information:

• Type: Select the type for Policy (this field cannot be modified after creation)

• Code: Enter the code for the Policy (this field cannot be modified after creation)

• Description: Enter the description for the Policy

Select Create to add the policy of Cancel to skip.

Delete Policy

Select the Trash icon to delete a Policy.

Select Confirm to remove the policy or Cancel to skip.

Edit Policy

Select the Edit icon to update the details of the policy.

You are only allowed to update the description of the policy.

Select Update to save the changes or Cancel to skip.

You can also select Other Languages to add multiple language for the policy.

[Tab Details Config] - Details of the policy

Select Details Config Tab to display the details of the policy.

Select Create to add a new detail.

Select the Trash icon to remove a detail.

Enter the following information to create a detail for the policy.

• Days Before Arrival: Number of days before the guest’s arrival when the policy can be applied

• Sequence: Sequence number

  • 1: Peak Season

  • 2: High Season

  • 3: Low Season

In case there is more than 1 policy applied for the same period, the system will apply the policy that has the smaller sequence.

• Calculation Type: Type of calculation applied for the policy

  • Percent: calculated by % of the room rate

  • Fixed Amount: Fix charge

  • Nights: calculated based on the room nights

• Amount: Detail amount of the policy

• By Season: Season when apply the policy

• By Date Range: Date Range when apply the policy

• After: Policy applied after a certain time period

[Tab Rate Plans] - List of rate codes applied for the policy

• Rate Code: Rate code applied for the policy

• Rate Type: Type of rate plan

• Market: Market of the rate plan

• Source: Source of the rate plan

• Action: Remove the rate code from the policy

Assign rate into policy

1. Select the rate plan to assign to the policy

2. Select “Submit” to save the changes

Remarks

N/A