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[Eng] - Prepaid Card

Screen Name

Prepaid Card

Log In → Outlet → Prepaid Card

On the toolbar, select Prepaid Card

Tổng quan (Summary)

Main Functions

  • New Card: Purchase a new card

  • Check Card: Check an existing card

  • Top Up: Add funds to a card

  • Refund: Refund

Màn hình (Screen)

On the toolbar, select Prepaid Card:

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Prepaid Card Screen:

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Fields Description

1. New Card

A. Customer Information

 

  • Customer’s Name: Cardholder’s name

  • Phone: Phone number

  • Email: Email address

  • ID/Passport: National ID, Citizen ID, or Passport number

  • Address: Customer’s address

B. Select or Search for a Program

The right panel displays program and card information:

  • Date and time of purchase

  • Program name

  • Whether refund is applicable

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  • Choose Payment Method

    Two accepted methods:

    • CASH

    • Card (bank card)

    For Food Court programs, enter the amount the customer wants to prepay.

    Refunds are applicable only when paid by cash.

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  • Click Pay

    Print a bill with a QR/Bar code for payment.

2. Check Card

Select Check Card

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Scan the code on the bill using the Check Card function.

The card details will be displayed.

  • Cancel: Cancel the operation

  • Top Up: Add funds

  •  

    • Choose the amount to top up, select payment method, and print the bill.

  • Re-Print: Reprint the bill if requested by the customer (add a note if needed)

 

  • History: View past transactions

    • Cancel: Cancel the action

    • Refund: Button appears if refund is allowed

    • Deactivate: Deactivate the card if reported lost

3. Top Up

Select Top Up

  • Scan the QR/Bar code

    Choose Top Up, enter the amount, select payment method

    After successful payment, print the bill for the customer


4. Refund: Enter card information and process the refund using supported methods.

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Customer Usage

  • Customers keep the bill with the code or take a photo of it

  • Present the code at checkout

  • Cashier selects payment method:

    • Enter the amount to be paid

    • Choose OTHER → PREPAID CARD

    • Scan the QR/Bar code to check current balance and confirm if sufficient

    • Choose or adjust payment amount

  • Click Pay → Confirm

  • Provide the receipt to the customer

Lưu ý (Remarks)

  • Cards and programs from one outlet can be used at all outlets within that location

  • Multiple payment methods can be combined with prepaid cards

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