[Eng] - Prepaid Card

Screen Name

Prepaid Card

Open Link

Log In → Outlet → Prepaid Card

On the toolbar, select Prepaid Card

Tổng quan (Summary)

Main Functions

• New Card: Purchase a new card

• Check Card: Check an existing card

• Top Up: Add funds to a card

• Refund: Refund

Màn hình (Screen)

On the toolbar, select Prepaid Card:

Prepaid Card Screen:

Fields Description

1. New Card

A. Customer Information

• Customer’s Name: Cardholder’s name

• Phone: Phone number

• Email: Email address

• ID/Passport: National ID, Citizen ID, or Passport number

• Address: Customer’s address

B. Select or Search for a Program

The right panel displays program and card information:

• Date and time of purchase

• Program name

• Whether refund is applicable

• Choose Payment Method

  Two accepted methods:

  • CASH

  • Card (bank card)

  For Food Court programs, enter the amount the customer wants to prepay.

  Refunds are applicable only when paid by cash.

• Click Pay

  Print a bill with a QR/Bar code for payment.

2. Check Card

Select Check Card

Scan the code on the bill using the Check Card function.

The card details will be displayed.

• Cancel: Cancel the operation

• Top Up: Add funds

• 

   

  • Choose the amount to top up, select payment method, and print the bill.
    

• Re-Print: Reprint the bill if requested by the customer (add a note if needed)

• History: View past transactions

  

  • Cancel: Cancel the action

  • Refund: Button appears if refund is allowed

  • Deactivate: Deactivate the card if reported lost

3. Top Up

Select Top Up

• Scan the QR/Bar code

  Choose Top Up, enter the amount, select payment method

  After successful payment, print the bill for the customer

  • 

4. Refund: Enter card information and process the refund using supported methods.

Customer Usage

• Customers keep the bill with the code or take a photo of it

• Present the code at checkout

• Cashier selects payment method:

  • Enter the amount to be paid

  • Choose OTHER → PREPAID CARD

    

  • Scan the QR/Bar code to check current balance and confirm if sufficient

  • Choose or adjust payment amount

    

• Click Pay → Confirm

  

• Provide the receipt to the customer

Lưu ý (Remarks)

• Cards and programs from one outlet can be used at all outlets within that location

• Multiple payment methods can be combined with prepaid cards