[Eng]: Prepaid Card

Screen Name

Prepaid Card

Open Link

Log In- Outlet - Prepaid Card

On the toolbar, select Prepaid Card.

Tổng quan (Summary)

Each outlet will independently manage the sales programs applicable at their location.

There are four main operations:

1. Selling (permission to sell)

2. Pay (permission to accept payment)

3. Top-up (permission to add funds to the card)

4. Refund (refund to the card)

Màn hình (Screen)

On the toolbar, select Prepaid Card.

Fields Description

1. New Card

A. Customer Information

• Customer’s Name: Name of the cardholder/customer

• Phone: Phone number

• Email: Email of the cardholder/customer

• ID/Passport: National ID, citizen ID, or passport number

• Address: Address of the cardholder/customer

B. Select the corresponding program or search for a program

On the right side, program and card details will be displayed:

• Date and time of card purchase

• Program name

• Whether refund is applicable

• Select payment method

  Two accepted payment methods:

  • CASH

  • Card (bank card)

  For Food Court programs, enter the amount the customer wants to prepay.

  Refunds are applicable when the customer pays by cash.

• Click Pay.

  Print the bill for the customer, which includes a QR/Bar code for payment.

2. Check Card

Select Check Card.

Choose the Check Card function and scan the code on the bill.

The card details will then be displayed.

• Cancel: Cancel the operation

• Top Up: Add funds

• 

  Select the amount to top up.

  Choose the payment method.

  Print the bill for the customer.

  Re-Print: Reprint the bill if requested by the customer – enter a note as per the customer’s request.

• History: Review past transactions.

  

  • Cancel: Cancel the action

  • Refund: Button appears if refund is allowed

  • Deactivate: Deactivate the card if reported lost

3. Top Up

Select Top Up.

• Scan the QR/Bar code.

  Select Top Up.

  Choose the amount.

  Select the payment method.

  Once payment is successful, print the bill for the customer.

  • 

     

4. Refund

Enter the card information and process the refund using the supported method..

Customer Usage

Customers keep the bill with the code or take a photo of the code.

Customers present the code at the time of payment.

Cashier selects the payment method:

• Enter the amount to be paid

• Choose OTHER - PREPAID CARD

  • 

  • Scan the QR/Bar code – the system will check the current balance to determine if the card can cover the payment. Multiple payment methods can be used.

    Adjust or keep the payment amount – click Process.

    

• Click Pay - Confirm.

  

• Provide the receipt to the customer.

Lưu ý (Remarks)

• Cards and programs from one outlet can be sold and used at all outlets within that location.

• Multiple payment methods can be used together with the prepaid card.