[Eng] Profile Detail

Screen Name

Profile Detail

Open Link

Log in – Front Office – Profiles – Select button “View” or double click on each profile

Summary

The Profile Detail allows to view the details of a guest’s profile.

Screen

Fields Description

The Profile Detail screen is made up of the following sections:

1. Tab Profile: Details of the profile

2. Tab Document: Attachment documents

3. Tab Stay History: History of guest’s stay

[Tab Profile] - (1)

[Personal] - Personal information

• Title: Title of guest

• Alias Name: Shorten of guest

• First Name: First Name of guest

• Last Name: Last Name of guest

• Gender: Gender of guest

• DOB (Date of Birth): Birthday of guest

• Email: Email of Guest/Company/Travel Agent

• Phone: Phone Number of Guest/Company/Travel Agent

• Address: Address of Guest/Company/Travel Agent

• City/State

• Postal Code

• Country

• Payment method: Primary method of payment

• Card No.: Serial number of the credit card

• ID: Identity Number

• Nationality

• Website: Website URL of Guest/Company/Travel Agent

• AR No.: AR Number (if any)

• Distribution channel: Distribution channel of this profile for this property

[Loyalty] - Information about guest’s loyalty

• VIP: VIP Code of guest

• Vin ID: ID of guest on the loyalty system VinID

• First Stay: Date of the first visit of guest at this chain

• Last Stay: Date of the last visit of guest at this chain

[Preference] - Preferences of guest

This section is only enabled for individual guest profiles. For example: Interests, Allergy, Belief, Room Features…

[Tab Document] - Attachment documents (2)

You can upload the document (for example: ID/Passport/License…) by drag and drop or choose the file from the computer.

[Tab Stay History] - History of guest’s stay (3)

• Property: Name of the property where the guest stays

• Conf. No.: Confirmation Number of the reservation

• Time: Staying period

• Room type: Room Type of the reservation

• Revenue: Total revenue of this stay

• Room No.: Room Number

• Special request: Special request of guest

Remarks

N/A