[Eng] Re-open/ Return

Screen Name

Re-open/ Return

Open Link

Log in – Configurations - Reports - Re-open/Return

Summary

The screen displays re-open/return orders

Screen

Fields Description

Filter

• Filter by outlet (All Outlets will be displayed by default)

• Filter by business Date

• Filter by transaction date (normal date from 00:00 to 23:59 )

  • Date Time is only filtered by either one: Business Date or The System Date Time (Start Date Time + End Date Time)

  • By default, screen displays data of Transaction Date Yesterday

• Type:

  • Re-open: Reopen orders paid for the day

  • Return: Return orders paid over the day

• Search: Search by check number, reason for reopening/ returning order, person responsible for reopening/ returning paid order

Report template

• The report can be exported according to the selected filter in excel format by clicking the Export button.

• Click check number to see the historical data

• The screen is made up by following sections:

  • Outlet

  • Check ID

  • Transaction Date: Time to reopen/ refund paid orders

  • Total Amount: Total order value returned/ re-opened

  • Reason

  • Authorizer

  • Type:

    • Re-open: Reopen orders paid for the day

    • Return: Return orders paid over the day

Remarks