[ENG] Release Note CiHMS 06/2025
Release Date: 06/06/2025
New Feature: Night Audit Process Update – Addition of “Nationality / Country Check” Step
We are updating the Night Audit process on the system to improve data quality and ensure the accuracy of booking information and reports.
Details:
The current Night Audit process, which consists of 8 steps, will have 1 new step added. This new step will be inserted as Step 2, right after the “Guest Check” step.
Name of the new step: Nationality / Country Check
Illustration:
Purpose of this check:
The “Nationality / Country Check” step is designed to detect and handle discrepancies related to Country Code and Nationality Code that may arise from unverified profiles created by OTAs.
Discrepancies may occur when users create new profiles on CiHMS based on unverified OTA profiles without correcting the information, leading to incorrect country codes. This affects the accuracy of the Nationality Statistics Report by generating an additional nationality line.
How it works:
In the Nationality / Country Check step, the system will return a list of bookings and guests with incorrect Country/Nationality Code information.
Users must update the correct information before proceeding with the next steps of the Night Audit.
“Skip this step” option:
The system supports a “Skip this step” mechanism in case it is not necessary to edit the information. Users can use the “Bypass” feature to skip this check and continue the Night Audit process.
Illustration:
Adjust Nationality/Country
Submit to update changes
Bypass: Skip this step
Once all updates are complete, the “Continue” button will be enabled
Close: Close this panel
We encourage our customers to complete this check to ensure data is synchronized and accurate.
Release Date: 20/06/2025
Color Synchronization Between Two Functional Screens: Room Plan and Room Map:
Room Status | Room Plan Screen | Room Map Screen | Synchronized to |
|---|---|---|---|
Vacant / Not Reserved | White (empty cell) | Blue | White |
Reserved | Green | Green | |
Arrival | Green | Green | |
In-house | Blue | Pink | Blue |
B2B / Day Use / Due Out Guests | Pink | Pink | |
OOO Room | Grey | Blue | Grey |
OOS Room | Pink | Blue | Pink |
No-show | Red (new addition) | Red | Red |
Illustration:
Add 'No-show' Label to the Room Plan Screen:
Current: The Room Plan screen does not have a "No-show" label.
After Update: A "No-show" label will be added to the Room Plan screen and displayed in red for easy identification of no-show cases.
Illustration:
These updates are designed to support users in utilizing the system more efficiently while providing a more visually appealing and intuitive interface.