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[Eng] Upgrade Room

Screen Name

Upgrade Room

Log in – Front Office – Reservation – Tab Arrival – Select a reservation – Select “Upgrade Room



Allows you to upgrade/upsell room for guest.


Fields Description

Provide the following information to upgrade a room:

  • Current Room: Current Room Number and Room Type

  • Upgrade/Upsell: Select the Room Type to which you want to upgrade the room

  • Choose To: Select the Room Number to which you want to upgrade the room

  • Reason: Select the reason for the upgrade

  • History: History of movement

    • Date/Time: Date & time of the movement

    • From Room: Origin room

    • To Room: Destination room

    • Reason: Reason for the movement

    • Move By: User who performs the movement on the system

Click “Save” to execute the movement.


The Upgrade feature is only enabled for reservations that are not checked in.

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