[Eng] Card Search/Check Out

Screen Name

Card Search/Check Out

Open Link

Log in – Ticket Office – Card Search/Check Out

Summary

This screen allows to manage card/account information and the functions of check out and card exchanges.

Screen

Fields Description

[Search and filter card accounts]

• 

  Search: Users can either tap the card on the card reader to retrieve the card code information or directly enter the card code or phone number to perform a search.

• Advanced Search: Select to display the card account filtering screen.

  • Filter by card usage time.

  • Card account status: In use/Returned.

• Functions:

  • Check out: The user selects the icon at the end of the line of the card code. Then select “confirm” to complete the card return operation.

    

    

  • After confirming the card return:

    • The card will be transferred to the Available status

    • For each card, the system will print a QR code ticket for the customer to exit through the ACM (Automated Check-out Machine). The customer can simply swipe the ticket at the ACM to exit the checkout area.

      

  • Card Exchanges: In case a customer loses their card or needs to replace a damaged card, the user can select the icon to initiate the card replacement process.

    

    The user scans or enters the new card code, then enters a note explaining the reason for the card replacement to proceed. Select "Confirm" to complete the process.

    

  • Card Details: The user directly selects the card code to view detailed information.

Remarks

N/A