[ENG] Create a new booking - CiOwner app

Screen Name

Create a new booking

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IOS, CHPlay - CiOwner – Reservation

Summary

The screen allows users to create a booking or a group of bookings

Screen

Fields Description

I. Do following steps to create a new booking:

• Step 1: On the reservation screen, click on button :thêm: to create

• Step 2: Enter the required information such as guest name, ID, phone number, etc.

• Step 3: Assign a room number for the booking. This step can be done after the booking is created.

• Step 4: Select the booking type: hourly, daily or monthly

  • Hourly: Select staying time

    

  • Daily: Select staying date

    

  • Monthly: Monthly: Select staying date (at least 1 month)

    

• Step 5: Select 'Advanced' to add the number of rooms for the group booking or enter any special requests or notes from the guest.

• Step 6: Select 'Create booking' to complete the booking creation process.

II. Details of reservation:

(1) General info: Click on "Assign" to assign a room number for the reservation if it has a "Reserved" status

(2) Main guest info: Users can change guest information by clicking on the icon :edit: to update guest name, ID, phone number, and email information.

(3) Payment status:

• (1) Payment Status: Paid/ Pending Payment

• (2) Misc. fee: Enter information about additional expenses that arise during the guest's stay at the hotel.

  • The steps to enter other expenses:

    • (1) Click on the amount in the 'Misc. fee' row

    • (2) Enter the quantity of items available on the system that the guest has used during their stay.

    • (3) Select 'Add new item' to add items that are not available on the system or additional expenses that the guest has used during their stay.

    • (4) Enter the description and price.

    • (5) Select 'Add' to save and complete the steps to enter other expenses

• (3) Discount: Do following steps to discount:

  • (1) Click on the amount in the discount row → The system will display the Discount screen

  • (2) Enter the discount amount.

  • (3) Enter notes related to the discount.

  • (4) The total discount will be the current discount price + the changed discount price. Select 'Save' to save the changes.

    

• (4) Deposit:

  • Click on the amount in the 'Deposit' row → The system will display the Payment screen

  • Enter the deposit amount.

  • Select the payment method: cash, card payment, online payment, e-wallet payment, or bank transfer.

  • Note: Enter notes related to the amount paid

  • Select 'Save' to save the changes.

    

(4) Guest’s requests: Click on the icon :edit: to enter notes.

(5) Other Functions:

• (1) Contact guest: Customers who use the CiTravel booking application can directly message the hotel where they are staying.

• (2) Cancel reservation: Select 'Cancel Reservation' when the guest requests to cancel the booking

• (3) Check-in: Select 'Check-in' when the guest has arrived and checked in at the hotel

Remarks