[ENG] Reservation

Screen Name

Reservation

Open Link

https://app.ciowner.com/reservation

Summary

The screen displays the entire list of bookings that have occurred in the system and categorizes them based on their status:

All: Includes all bookings filtered by arrival date.
Arrivals: Bookings expected to arrive within the selected date range.
In-house: Bookings that are currently checked-in.
Checkout: Bookings that have checked-out within the selected date range.
Canceled: Bookings that have been canceled within the selected date range.
Waiting confirm: Bookings that are awaiting confirmation.
No-show: Bookings that were made but the guest did not show up.

Screen

Fields Description

Users can use filters with the following conditions:

Text box: Users can search for bookings by guest name, room number, confirmation code, or itinerary code.
Filter by bookings type: by hour, by day, by week, or by month.
Filter by status: Arrivals, In House, Checked-out, or Canceled.
Filter by payment status: Paid or Unpaid.
Filter by arrivals date: Select the check-in date range that the user wants to search.
Filter by check-out date: Select the check-out date range that the user wants to search.

Guide to the displayed contents on the reservation screen as shown below:

(1) Add/remove the displayed information fields on the reservation screen.

This function allows to enter the name of the field to be searched.
Tick or untick the information fields that need/ do not need to be displayed.

(2) Details of the information fields displayed on the booking screen.

#: The sequence number of the booking.
Iti No: The itinerary code of the guest's stay.
Confirmation number: The booking confirmation code/
Guest name: The name of the guest.
Person: The number of guests staying for each booking.
Booking Type: Hourly or daily room.
Room type: The details of the room type that the guest has booked.
Room number: The room number of the bookings. If the room is not assigned, the user needs to assign a room.
Arrival: The date the guest checks in.
Departure: The date the guest checks out.
Special requirements: Display the special requests of the guest.
Source: The source of the booking.
Currency: The currency unit to be paid.
Total payment: The total amount of room sales.
Guest’s payment: The total amount the guest has to pay.
Commission: The amount to be paid to the room sales channels.
Discount (Promotion): The promotion code, if any.
Discount (at hotel): The amount the guest is discounted at the hotel, if any.
Tips: The amount the guest tips the hotel staff.
Status: The booking confirmation status.
Payment status: Display the payment status information of the booking.
Details: Select to view the booking details of each booking.