[Eng] Printers

Screen Name

Printers

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Log in – Configurations - Printers

Summary

The screen allows to manage list of kitchen/bar printers by LAN connection

Screen

Fields Description

List of kitchen/bar printers:

• Code: Printer code

• Name: Printer name/printer group

  • it will be named after the type of printer such as Asian Kitchen, European Kitchen, Cake Kitchen, Bar,...

  • The printer name will be displayed in the lower right corner of the printed captain.

• Main Printer IP:

  • IP information will be displayed by outlet.

  • Items connected to the declared printer will be printed at the device with the corresponding IP for the Outlet that is recording the item.

• Sub Printer IP:

  • In the event that the captain is unable to print to the main printer, it will be forwarded to the corresponding secondary printer (sub-printer) if declared.

• Status: Active/ Inactive

• Action

  • Edit: Click to perform a printer's edit

    

  • Delete: Click to remove a printer

    

  • Can filter by Outlet to see printers of the same IP being used for Outlet

    

  • Searchable by code or printer name

The relationship between menu items and printers

• Many outlets use the same menu (a menu structure consists of many group menus, each group menu consists of many menu items).

• Each menu item is linked to 1 or more Printer Groups.

• Each Printer Group at each outlet will be map with the IP of the corresponding physical printer.

• In case the main printer fails, it will switch to printing at the backup printer.

Do following steps to add new printer captain:

Step 1: FBM/Chef determines which groups of printers the dishes will be moved to, example:

• Restaurant 1 and Room Service share an a la carte menu,

• The bars share the same Drink List menu and are declared as follows:

Step 2: IT identifies existing physical printers at the property, along with the corresponding IPs.

Step 3: FBM/ Chef and IT base make information declaration of printers into the system with the structure below:

• The printer group name that was identified in step 1

• Outlets with items belonging to this group of printers

• The IP of the physical printers (both primary and secondary) corresponds to each group at each outlet

• Specifically from the example in step 1:

  • Determine that there are 7 physical printers corresponding to 7 IPs

  • Perform the corresponding IP declaration for the 4 groups of printers listed in step 1 for each outlet

Action on system:

• Click Add and enter the following information:

  • Code

  • Name

  • Status

  • Click Add IP to add Outlet and corresponding IP information

• More function buttons in the add printer screen:

  • Collapse/ Expand

    

  • Delete

    

Remarks

• Groups of printers will be mapped to each product in the menu of the respective outlets.

• At each outlet, when recording the customer's dish (by performing the send command on the tablet / POS), the item will be printed to the correct printer with the IP declared to that outlet.