[ENG] Upcoming

Screen Name

Upcoming

Open Link

IOS, CHPlay - CiTravel – My Trips – Upcoming

Summary

Reservation information “Upcoming” in the CiTravel App

Screen

Fields Description

On the "Upcoming" screen, users can quickly search for reservation by entering the itinerary number in the "search" box:

This includes both "Reserved" and "Pending payment" itinerary number to continue completing the customer's reservation

On this screen, customers can view detailed information about a "Room reservation," including:

1. Itinerary number and QR code

2. Check-in and check-out dates

3. Room type and price details

4. Guest info: information of the person who will use the accommodation services

5. Special request: In case the guest has any special requests, enter the information in the personal request section

6. Cancellation policy: To display information about the cancellation policy of a room reservation

7. Contact hotel owner: communicate necessary information during the stay at the accommodation

8. Cancel reservation:

Review the reservation details, including hotel name and address, check-in and check-out dates, room type, guest information and cancellation policy. If user agrees to cancel the reservation, select the "Continue" option.

To complete the cancellation process of a room reservation, customers will receive a notification from the system that says "Reservation was cancelled." After that, they can select "Book new reservation" to make a new booking

Remarks

N/A