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[Eng] Create Runner Task - Set Up Extra Bed

Screen Name

Create Runner Task - Set up Extra Bed

Log in – Front Office - Confirmation Detail - Inventory

Summary

The feature allows you to create a task for the Runner to set up the extra bed in the room, from the Inventory screen. This helps you to save the time to create the task and effectively manage the inventory by setting up automatically the task to book and to release the extra bed when the guests finish using it.

Screen

Fields Description

The task contains the following information:

  • Department: By default, the task is assigned to the Runner department (with the code = RN)

  • Status: Status of the task (new, in-progress, on-hold, done, completed, cancel). Note that for the statues Completed and Cancel, only the users who have the permission can change it.

  • Type: The setup extra bed is by default categorized as an internal task of the department.

  • Task name: Name of the task

  • Confirmation Number: You can select 1 or many confirmation numbers (this is linked to the Front Office application), and this is not editable.

  • Room Number: The room number will be prepopulated according to the selected confirmation number, and this is not editable.

  • Guest name: The guest’s name will be prepopulated according to the selected confirmation number

  • Due date: Select the due date of the task

  • Related Confirm Number: Confirmation number of the related reservations that you want to set up the extra bed

  • Warehouse: Warehouse where you want to look up the inventory (in this case store of the House keeping department)

  • Item: Inventory item (in this case the extra bed)

  • Start Date/ End Date: Using period of the item

  • Quantity: Quantity of extra bed that you want to set up

  • Task Description: Enter the description of the task

  • SLA (Minute): Standard time that the task is intended to be done for the Runner task

  • Start time: The Start time is counted when the task is changed from NEW to IN-PROGRESS

Remarks

The tasks that are created for runners are independent of the list of tasks in the House keeping module.

The number of extra beds will be automatically counted when the task is created.

When the due date comes, the system automatically creates a release task for the Runner.

The Start Date and End Date of the task can be different to the Arrival Date and Departure Date of the reservation.

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